Terms & rental policies

Your rental

Mr. Booth rents self-service (DIY) photo booths for a 24-hour period. We do not provide on-site staff or setup. You are responsible for setting up, operating and packing down the booth using the setup videos and instructions we provide, and you agree to review them before your event.

Deposit and payment

A $100 non-refundable deposit holds your date and is applied to your total. The remaining balance is due 7 days before your event. If the balance is not paid by then, the reservation may be canceled and the deposit kept. Payments are made through our secure booking page.

Check-in before pickup (My Rental)

About a week before your event, we text you a link to My Rental, your private page for this rental. Before you can pick up the booth, you complete four steps there:

1. Pick your pickup and drop-off times from the open time slots.
2. Sign the equipment agreement and choose the Damage Waiver or full responsibility (see below).
3. Verify your ID through our payments partner, Stripe. Bring the same ID to pickup.
4. Save a card for the equipment hold. Nothing is charged at this step, except the Damage Waiver if you add it.

If check-in isn’t finished, we may not be able to hand over the equipment at your pickup time.

Pickup, return and late fees

Pickup and return are at our location in San Antonio, at the times you choose in My Rental. Changes must be confirmed with us in advance. At pickup and at drop-off, we check each item with you. Anything already damaged at pickup is noted and is never charged to you. Equipment not returned by your drop-off time is charged a late fee of $50 per calendar day.

The $100 equipment hold

At pickup we place a $100 hold on the card you saved. It is a hold, not a charge. If everything comes back on time and in good condition, we release it after the drop-off check. Your bank may take a few days to show that. If there is a damage, loss or late charge, we take it from the hold first and charge any remaining amount to the same card. You get an itemized receipt with a photo of each damaged or missing item.

Debit cards are accepted, but the hold uses $100 of your funds until it is released. Prepaid and gift cards are not accepted. Without the Damage Waiver, a credit card is required. If a charge is declined, we send you a secure payment link, and you agree to pay the amount within 7 days.

Support during your event

Remote help by phone or text is available during the event time listed in your booking confirmation. My Rental includes setup videos, checklists, camera settings, step-by-step fixes and an AI assistant. The assistant’s answers are a guide; if anything seems unsafe or damaged, stop and text us.

Texts and emails

By booking, you agree that we may text and email you about your rental at the number and email on your booking. That includes login codes, check-in, pickup confirmation, reminders, receipts and your gallery. These are not marketing messages. Message and data rates may apply. Reply STOP to stop texts, but then you may miss your pickup and drop-off reminders.

Wi-Fi and sharing

Text, email and QR code sharing need a stable Wi-Fi connection, which you provide (a phone hotspot works). Without Wi-Fi, the booth keeps working and sends queued photos once it is back online. Printing works offline.

Venue and space

Plan for about a 10×10 foot area and one standard outlet within 25 feet. Outdoors, the booth must be under a covered patio, roof or tent and kept out of direct sunlight.

Equipment, damage and loss

You are responsible for the equipment from pickup until we check it back in with you. Please return everything in the condition you received it, apart from normal wear and tear, packed in its original cases.

Damage Waiver ($29, optional). With the Damage Waiver, if any equipment is accidentally damaged during your rental, you pay a flat $100 for the whole rental, no matter how many items are damaged. The Damage Waiver is not insurance. It does not cover lost, missing or stolen items, or damage from misuse or intentional acts.

Without the Damage Waiver. You pay the repair cost of each damaged item, up to its replacement value. Replacement values are shown to you in My Rental before you sign.

Lost, missing or stolen items are always charged at full replacement value, with or without the Damage Waiver.

Limitation of liability

Mr. Booth is not responsible for injuries, photo quality, data loss or other damages arising from misuse, improper setup or operation of the equipment. You are responsible for the safe and appropriate use of the equipment during your rental. We are not liable for delays or failure to perform caused by events beyond our reasonable control, such as severe weather, vehicle breakdown, illness or equipment failure.

Photos

You and your guests may use your event photos however you like. See our privacy policy for how galleries are stored and how to ask us not to feature your photos.

Text messages (Mr. Booth booking texts)

Program: Mr. Booth booking texts. When you give us your mobile number to save a quote or book a rental, you agree to receive text messages from Mr. Booth about your quote and booking: one-time verification codes, booking confirmations, payment receipts and balance reminders, pickup and drop-off reminders, rental instructions, design updates and replies to your questions. You can also text or call our business number for help, including during your event.

How often: message frequency varies with your booking. Message and data rates may apply. Agreeing to texts is not a condition of purchase.

Reply STOP to stop texts at any time. Reply HELP for help, or contact us at 210-934-2600 or contact@mrboothsa.com. After you reply STOP you'll get one message confirming you're unsubscribed. Carriers are not liable for delayed or undelivered messages. See our privacy policy: we never sell or share your mobile number or texting consent for marketing.

Using this website

Prices, packages and availability shown on this website may change and are confirmed at booking. Availability shown in the package builder is a guide; your date is held only once your deposit is paid. Photos, designs and text on this site belong to Mr. Booth or are used with permission, and may not be copied for commercial use. Our private design gallery and client pages are for booked clients only.

Governing law

These terms and your rental agreement are governed by the laws of the State of Texas, and disputes are resolved in a court of competent jurisdiction in Texas.

Contact

Questions about these terms? Email contact@mrboothsa.com or text 210-934-2600.